online booking tool implementation and support specialist
Position: Online Booking Tool Implementation and Support Specialist
Employment Type: Full-Time
Seniority Level: Senior
Location: Pretoria (Head Office)
Salary: Negotiable
Closing Date: 28 February 2018
Job Description:
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Project manage the implementation of online booking tools for new and existing clients.
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Provide client, user, agent, and staff training where necessary.
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Provide first and second-line support for our online booking tools.
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Provide client, user and agent training.
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Keep up to date with new product releases and communicate key personnel where necessary.
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Configure and test of new client implementation set-up.
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Ensure all documentation for online booking tools and implementations are updated and distribute where applicable.
Job Requirements:
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Support and/or implementation experience on online booking tools.
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Galileo experience is essential.
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Have to be a senior travel advisor.
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Online implementation/support experience will be an added advantage.
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Good understanding of business travel.
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The ability to systematically analyse errors and suggest solutions.
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Good presentation and excellent verbal and written English.
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Good communication skills.
To apply please email your CV to Azola Klaas at azolak@twf.co.za