Position: Online Booking Tool Implementation and Support Specialist

Employment Type: Full-Time

Seniority Level: Senior

Location: Pretoria (Head Office)

Salary: Negotiable

Closing Date: 28 February 2018

 

Job Description:

• Project manage the implementation of online booking tools for new and existing clients.

• Provide client, user, agent, and staff training where necessary.

• Provide first and second-line support for our online booking tools.

• Provide client, user and agent training.

• Keep up to date with new product releases and communicate key personnel where necessary.

• Configure and test of new client implementation set-up.

• Ensure all documentation for online booking tools and implementations are updated and distribute where applicable.

 

Job Requirements:

• Support and/or implementation experience on online booking tools.      

  • Galileo experience is essential.

  • Have to be a senior travel advisor.

  • Online implementation/support experience will be an added advantage.

• Good understanding of business travel.

• The ability to systematically analyse errors and suggest solutions.

• Good presentation and excellent verbal and written English.

• Good communication skills.

 

To apply please email your CV to Azola Klaas at azolak@twf.co.za